Strata Manager – Senior - Hire or get hired
Your complete guide to the Strata Manager – Senior Role: Duties, salary & hiring tips
Purpose of the Strata Manager – Senior
The Senior Strata Manager oversees complex strata schemes, handling meetings, budgets, maintenance, and owner communication with minimal supervision.
Strata Manager – Senior's duties and responsibilities
• Strata Meetings:
Prepare agendas, attend meetings, and draft minutes.
• Budget & Levies:
Develop budgets and manage levy collections and arrears.
• Maintenance:
Coordinate contractors and building works with committees.
• Compliance:
Ensure schemes meet legislative and insurance requirements.
• Owner Liaison:
Respond to queries and provide guidance to lot owners.
Prepare agendas, attend meetings, and draft minutes.
• Budget & Levies:
Develop budgets and manage levy collections and arrears.
• Maintenance:
Coordinate contractors and building works with committees.
• Compliance:
Ensure schemes meet legislative and insurance requirements.
• Owner Liaison:
Respond to queries and provide guidance to lot owners.
Requirements and qualifications for a Strata Manager – Senior
• 3–5 years’ experience in strata or body corporate management
• Excellent knowledge of strata legislation and compliance
• Strong time management and customer service skills
• Ability to manage high-volume portfolios independently
• Cert IV in Strata Community Management or equivalent
• Excellent knowledge of strata legislation and compliance
• Strong time management and customer service skills
• Ability to manage high-volume portfolios independently
• Cert IV in Strata Community Management or equivalent
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Property Market Update
The property and real estate industry continues to grapple with talent shortages, particularly in commercial and residential property management, as well as facilities and operations management. The hiring landscape has shifted slightly over the past year, with a notable decline in demand for administrative and accounts managers. Employers remain open to upskilling candidates, with 64% willing to train high-quality hires lacking industry-specific experience if they align with company culture. However, the challenge persists, with 23% of employers struggling to hire commercial property managers and 20% facing difficulties filling residential property management roles.
The demand for flexibility and benefits has also evolved. Bonuses and remote work options are now the most commonly offered benefits, each provided by 56% of employers, while career development training has seen a decline, with only 36% of companies prioritising it compared to 54% last year. AI and automation are emerging as key drivers in property management, with virtual property tours (33%) and AI-assisted workflow automation (31%) gaining traction. As the market adjusts to evolving workforce expectations and technological advancements, businesses must balance competitive salaries, upskilling initiatives, and automation to attract and retain top talent.
The demand for flexibility and benefits has also evolved. Bonuses and remote work options are now the most commonly offered benefits, each provided by 56% of employers, while career development training has seen a decline, with only 36% of companies prioritising it compared to 54% last year. AI and automation are emerging as key drivers in property management, with virtual property tours (33%) and AI-assisted workflow automation (31%) gaining traction. As the market adjusts to evolving workforce expectations and technological advancements, businesses must balance competitive salaries, upskilling initiatives, and automation to attract and retain top talent.
