Senior Property Manager - Hire or get hired
Your complete guide to the Senior Property Manager Role: Duties, salary & hiring tips
Purpose of the Senior Property Manager
The Senior Property Manager is responsible for managing a high-value commercial, industrial, or retail portfolio with minimal supervision, ensuring top-tier service and asset performance.
Senior Property Manager's duties and responsibilities
• Portfolio Management:
Oversee day-to-day operations, lease compliance, and tenant issues.
• Financial Reporting:
Manage budgets, outgoings, rent collection, and arrears.
• Maintenance:
Coordinate maintenance and capital works with contractors.
• Stakeholder Management:
Liaise with landlords, tenants, and suppliers professionally.
• Compliance:
Ensure all property processes align with legislation and policy.
Oversee day-to-day operations, lease compliance, and tenant issues.
• Financial Reporting:
Manage budgets, outgoings, rent collection, and arrears.
• Maintenance:
Coordinate maintenance and capital works with contractors.
• Stakeholder Management:
Liaise with landlords, tenants, and suppliers professionally.
• Compliance:
Ensure all property processes align with legislation and policy.
Requirements and qualifications for a Senior Property Manager
• 5+ years’ experience in commercial/retail property management
• Strong financial and lease management skills
• Excellent client communication and conflict resolution
• Proficient in property software (e.g., MRI, Yardi)
• Relevant real estate registration or licence
• Strong financial and lease management skills
• Excellent client communication and conflict resolution
• Proficient in property software (e.g., MRI, Yardi)
• Relevant real estate registration or licence
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Property Market Update
The property and real estate industry continues to grapple with talent shortages, particularly in commercial and residential property management, as well as facilities and operations management. The hiring landscape has shifted slightly over the past year, with a notable decline in demand for administrative and accounts managers. Employers remain open to upskilling candidates, with 64% willing to train high-quality hires lacking industry-specific experience if they align with company culture. However, the challenge persists, with 23% of employers struggling to hire commercial property managers and 20% facing difficulties filling residential property management roles.
The demand for flexibility and benefits has also evolved. Bonuses and remote work options are now the most commonly offered benefits, each provided by 56% of employers, while career development training has seen a decline, with only 36% of companies prioritising it compared to 54% last year. AI and automation are emerging as key drivers in property management, with virtual property tours (33%) and AI-assisted workflow automation (31%) gaining traction. As the market adjusts to evolving workforce expectations and technological advancements, businesses must balance competitive salaries, upskilling initiatives, and automation to attract and retain top talent.
The demand for flexibility and benefits has also evolved. Bonuses and remote work options are now the most commonly offered benefits, each provided by 56% of employers, while career development training has seen a decline, with only 36% of companies prioritising it compared to 54% last year. AI and automation are emerging as key drivers in property management, with virtual property tours (33%) and AI-assisted workflow automation (31%) gaining traction. As the market adjusts to evolving workforce expectations and technological advancements, businesses must balance competitive salaries, upskilling initiatives, and automation to attract and retain top talent.
