QA Manager - Hire or get hired
Your complete guide to the QA Manager Role: Duties, salary & hiring tips
Purpose of the QA Manager
The QA Manager oversees quality assurance systems and processes to ensure regulatory compliance, product integrity, and continuous improvement.
QA Manager's duties and responsibilities
• QA Systems:
Manage quality frameworks, SOPs, and audit readiness.
• Team Leadership:
Lead and train QA staff in quality procedures and standards.
• Compliance:
Ensure compliance with ISO, HACCP, GMP, or regulatory bodies.
• Audit Management:
Prepare for and respond to internal and external audits.
• Continuous Improvement:
Identify and lead quality improvement initiatives.
Manage quality frameworks, SOPs, and audit readiness.
• Team Leadership:
Lead and train QA staff in quality procedures and standards.
• Compliance:
Ensure compliance with ISO, HACCP, GMP, or regulatory bodies.
• Audit Management:
Prepare for and respond to internal and external audits.
• Continuous Improvement:
Identify and lead quality improvement initiatives.
Requirements and qualifications for a QA Manager
• 5+ years’ experience in QA roles with leadership
• Expertise in quality frameworks (ISO, GMP, HACCP)
• Strong problem-solving and audit management skills
• Excellent documentation and communication
• Degree in science, engineering, or quality assurance
• Expertise in quality frameworks (ISO, GMP, HACCP)
• Strong problem-solving and audit management skills
• Excellent documentation and communication
• Degree in science, engineering, or quality assurance
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Supply Chain Market Update
In 2024, supply chain and logistics hiring managers faced ongoing challenges, with candidate availability remaining a key issue. More than 50% of employers reported difficulty finding candidates, with 46% also citing candidate unreliability as a barrier to hiring. Warehousing and Operations/Admin Support roles remained in high demand, but skill shortages persisted across Warehousing (37%), Demand and Procurement (33%), and Transport (25%). Employers continued to invest in flexibility, automation, and technology to mitigate these gaps, while benefits such as flexible working hours (39%), product discounts (25%), and meal allowances (10%) were offered to compensate for the lack of work flexibility.
Looking ahead to 2025, hiring demand for Warehousing roles has decreased to 42%, while Transport roles have become more prominent, rising to 33%. Skills shortages persist, particularly in Warehousing (36%), Transport (30%), and Procurement (24%). AI is increasingly influencing the sector, with predictive analytics (50%), real-time data tracking (47%), and warehouse management systems (43%) emerging as critical skills. Certifications and upskilling initiatives (25%) have become a more common retention strategy, but over half of employers still offer no additional benefits. As technology continues to reshape supply chains, professionals with technical expertise and adaptability will be crucial in driving industry success.
Looking ahead to 2025, hiring demand for Warehousing roles has decreased to 42%, while Transport roles have become more prominent, rising to 33%. Skills shortages persist, particularly in Warehousing (36%), Transport (30%), and Procurement (24%). AI is increasingly influencing the sector, with predictive analytics (50%), real-time data tracking (47%), and warehouse management systems (43%) emerging as critical skills. Certifications and upskilling initiatives (25%) have become a more common retention strategy, but over half of employers still offer no additional benefits. As technology continues to reshape supply chains, professionals with technical expertise and adaptability will be crucial in driving industry success.
