Office Services Clerk - Hire or get hired
Your complete guide to the Office Services Clerk Role: Duties, salary & hiring tips
Purpose of the Office Services Clerk
The Office Services Clerk supports day-to-day office operations by managing mail distribution, document copying, office upkeep, and facilities-related requests in a legal environment.
Office Services Clerk's duties and responsibilities
• Mailroom:
Sort and deliver incoming/outgoing mail and couriers.
• Facilities:
Assist with office maintenance requests and supply restocking.
• Copying & Scanning:
Provide printing, copying, and scanning support for legal teams.
• Filing & Records:
Help maintain file storage and archiving systems.
• Support:
Assist legal teams with general admin as required.
Sort and deliver incoming/outgoing mail and couriers.
• Facilities:
Assist with office maintenance requests and supply restocking.
• Copying & Scanning:
Provide printing, copying, and scanning support for legal teams.
• Filing & Records:
Help maintain file storage and archiving systems.
• Support:
Assist legal teams with general admin as required.
Requirements and qualifications for a Office Services Clerk
• Experience in office services, mailroom, or facilities support
• Good physical stamina and reliability
• Strong attention to detail and organisation
• Customer service and teamwork skills
• Basic computer literacy and document handling
• Good physical stamina and reliability
• Strong attention to detail and organisation
• Customer service and teamwork skills
• Basic computer literacy and document handling
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Legal Market Update
The legal sector continues to face hiring challenges, particularly for Senior Associates, with 39% of firms struggling to fill these roles, followed by Lawyers (25%) and Associates (21%). Legal support staff, including Legal Assistants and Secretaries, also remain in high demand. Recruitment agencies remain the most effective hiring channel, with 67% of firms using their services, while job boards (40%) and referrals (40%) serve as supporting channels.
Workplace flexibility remains a priority, with 82% of firms offering work-from-home options and 68% providing flexible hours. Despite this, office attendance is still high, with 70% of employees going in at least four days a week. Parental leave policies vary widely across the sector—some firms provide up to 26 weeks of paid leave, while others adhere strictly to government-mandated benefits.
To attract and retain talent, firms are focusing on competitive benefits, with 65% offering bonuses and 65% investing in career development training. Other key incentives include professional association memberships (72%) and company-paid training (67%). As firms compete for talent, structured career progression and additional leave entitlements are becoming essential in retaining top performers.
Workplace flexibility remains a priority, with 82% of firms offering work-from-home options and 68% providing flexible hours. Despite this, office attendance is still high, with 70% of employees going in at least four days a week. Parental leave policies vary widely across the sector—some firms provide up to 26 weeks of paid leave, while others adhere strictly to government-mandated benefits.
To attract and retain talent, firms are focusing on competitive benefits, with 65% offering bonuses and 65% investing in career development training. Other key incentives include professional association memberships (72%) and company-paid training (67%). As firms compete for talent, structured career progression and additional leave entitlements are becoming essential in retaining top performers.
