Import/Export Manager - Hire or get hired
Your complete guide to the Import/Export Manager Role: Duties, salary & hiring tips
Purpose of the Import/Export Manager
The Import/Export Manager oversees international trade activities, ensuring the smooth execution of imports and exports, regulatory compliance, and efficient operations.
Import/Export Manager's duties and responsibilities
• Operations Oversight:
Manage import/export processes and resolve customs issues.
• Documentation:
Ensure all shipping and customs paperwork is accurate and compliant.
• Team Leadership:
Lead and train import/export coordinators or operators.
• Stakeholder Communication:
Liaise with freight forwarders, brokers, and government agencies.
• Regulatory Compliance:
Monitor changes in trade laws and ensure alignment.
Manage import/export processes and resolve customs issues.
• Documentation:
Ensure all shipping and customs paperwork is accurate and compliant.
• Team Leadership:
Lead and train import/export coordinators or operators.
• Stakeholder Communication:
Liaise with freight forwarders, brokers, and government agencies.
• Regulatory Compliance:
Monitor changes in trade laws and ensure alignment.
Requirements and qualifications for a Import/Export Manager
• 5+ years’ experience in import/export or international logistics
• Strong understanding of Incoterms and customs regulations
• Leadership and team management skills
• Excellent attention to detail and documentation accuracy
• Proficiency in trade and freight management systems
• Strong understanding of Incoterms and customs regulations
• Leadership and team management skills
• Excellent attention to detail and documentation accuracy
• Proficiency in trade and freight management systems
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Supply Chain Market Update
In 2024, supply chain and logistics hiring managers faced ongoing challenges, with candidate availability remaining a key issue. More than 50% of employers reported difficulty finding candidates, with 46% also citing candidate unreliability as a barrier to hiring. Warehousing and Operations/Admin Support roles remained in high demand, but skill shortages persisted across Warehousing (37%), Demand and Procurement (33%), and Transport (25%). Employers continued to invest in flexibility, automation, and technology to mitigate these gaps, while benefits such as flexible working hours (39%), product discounts (25%), and meal allowances (10%) were offered to compensate for the lack of work flexibility.
Looking ahead to 2025, hiring demand for Warehousing roles has decreased to 42%, while Transport roles have become more prominent, rising to 33%. Skills shortages persist, particularly in Warehousing (36%), Transport (30%), and Procurement (24%). AI is increasingly influencing the sector, with predictive analytics (50%), real-time data tracking (47%), and warehouse management systems (43%) emerging as critical skills. Certifications and upskilling initiatives (25%) have become a more common retention strategy, but over half of employers still offer no additional benefits. As technology continues to reshape supply chains, professionals with technical expertise and adaptability will be crucial in driving industry success.
Looking ahead to 2025, hiring demand for Warehousing roles has decreased to 42%, while Transport roles have become more prominent, rising to 33%. Skills shortages persist, particularly in Warehousing (36%), Transport (30%), and Procurement (24%). AI is increasingly influencing the sector, with predictive analytics (50%), real-time data tracking (47%), and warehouse management systems (43%) emerging as critical skills. Certifications and upskilling initiatives (25%) have become a more common retention strategy, but over half of employers still offer no additional benefits. As technology continues to reshape supply chains, professionals with technical expertise and adaptability will be crucial in driving industry success.
