Facilities Coordinator - Hire or get hired

Your complete guide to the Facilities Coordinator Role: Duties, salary & hiring tips

Purpose of the Facilities Coordinator

The Facilities Coordinator provides administrative and operational support for building services, maintenance scheduling, and vendor coordination.

Facilities Coordinator's duties and responsibilities

• Maintenance Coordination:
Log and follow up on maintenance and repair requests.

• Scheduling:
Coordinate site visits, inspections, and contractor access.

• Record Keeping:
Maintain up-to-date documentation and compliance logs.

• Vendor Support:
Liaise with suppliers on service delivery and quotes.

• Admin Support:
Assist facilities team with reporting and procurement.

Requirements and qualifications for a Facilities Coordinator

• 1–3 years’ experience in facilities or operations support
• Strong organisation and communication skills
• Familiarity with maintenance systems and safety compliance
• Ability to multitask and prioritise requests
• Basic knowledge of property or facilities functions

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Property Market Update

The property and real estate industry continues to grapple with talent shortages, particularly in commercial and residential property management, as well as facilities and operations management. The hiring landscape has shifted slightly over the past year, with a notable decline in demand for administrative and accounts managers. Employers remain open to upskilling candidates, with 64% willing to train high-quality hires lacking industry-specific experience if they align with company culture. However, the challenge persists, with 23% of employers struggling to hire commercial property managers and 20% facing difficulties filling residential property management roles.

The demand for flexibility and benefits has also evolved. Bonuses and remote work options are now the most commonly offered benefits, each provided by 56% of employers, while career development training has seen a decline, with only 36% of companies prioritising it compared to 54% last year. AI and automation are emerging as key drivers in property management, with virtual property tours (33%) and AI-assisted workflow automation (31%) gaining traction. As the market adjusts to evolving workforce expectations and technological advancements, businesses must balance competitive salaries, upskilling initiatives, and automation to attract and retain top talent.

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