Credit Manager - Hire or get hired
Your complete guide to the Credit Manager Role: Duties, salary & hiring tips
Purpose of the Credit Manager
The Credit Manager oversees the credit control function, managing customer risk, driving collections, and improving cash flow. This role ensures credit policies are followed and leads a team responsible for receivables performance.
Credit Manager's duties and responsibilities
• Credit Risk Management:
Assess customer creditworthiness and approve limits based on risk profile.
• Collections Oversight:
Oversee debtor collection efforts and manage overdue accounts.
• Team Leadership:
Lead and support credit controllers or officers, setting clear KPIs.
• Reporting:
Provide regular reports on credit exposure, collections status, and DSO.
• Policy & Compliance:
Implement and enforce credit policies and procedures.
Assess customer creditworthiness and approve limits based on risk profile.
• Collections Oversight:
Oversee debtor collection efforts and manage overdue accounts.
• Team Leadership:
Lead and support credit controllers or officers, setting clear KPIs.
• Reporting:
Provide regular reports on credit exposure, collections status, and DSO.
• Policy & Compliance:
Implement and enforce credit policies and procedures.
Requirements and qualifications for a Credit Manager
• 5+ years’ experience in credit control with team leadership
• Strong financial and risk assessment skills
• Experience with ERP and credit management tools
• Excellent negotiation and stakeholder engagement skills
• Knowledge of credit legislation and collections processes
• Strong financial and risk assessment skills
• Experience with ERP and credit management tools
• Excellent negotiation and stakeholder engagement skills
• Knowledge of credit legislation and collections processes
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To remain competitive in 2025, 75% of organisations will focus on automation and system improvements, with additional emphasis on upskilling (45%), cash flow management (37%), and compliance (33%). Many businesses are investing in professional development, including certifications, workshops, and AI skill training, to enhance their teams and adapt to new technologies.
86% of businesses preferred maintaining in-house teams for better communication, control, and compliance, and while many employers relied on internal hiring teams, 54% sought external recruitment support within a month, highlighting the ongoing value of recruitment agencies in securing top talent.
