Contract Administrator - Hire or get hired

Your complete guide to the Contract Administrator Role: Duties, salary & hiring tips

Purpose of the Contract Administrator

The Contract Administrator prepares, reviews, and manages contractual documentation, supporting commercial teams and ensuring compliance with project and legal requirements.

Contract Administrator's duties and responsibilities

• Contract Management:
Draft, review, and maintain contract documentation and registers.

• Compliance & Risk:
Ensure contracts meet legal and company standards.

• Liaison:
Coordinate with legal, procurement, and project teams.

• Records & Reporting:
Track contract milestones and provide reporting updates.

• Documentation:
Maintain version control and ensure accessibility of records.

Requirements and qualifications for a Contract Administrator

• 3–5 years’ experience in contract or project administration
• Knowledge of contract terms and document management practices
• Strong organisational and communication skills
• High attention to detail and accuracy
• Proficient in Microsoft Office and contract systems

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Business Support Market Update

In 2025, the recruitment landscape continues to evolve, with AI integration and digital proficiency becoming more critical than ever. Organisations are prioritising automation, process optimisation, and AI-powered customer interactions to drive efficiency. Nearly half of business support professionals highlighted AI-assisted content creation, process automation, and chatbot management as emerging priorities, reflecting the sector’s rapid digital transformation. As a result, candidates with strong adaptability to AI-driven tools are in higher demand.

While customer satisfaction remains the top priority at 70%, there is a notable rise in strategic initiatives such as automating admin processes (50%) and supporting leadership with insights (47%). The demand for transferable skills remains high at 70%, reinforcing the shift toward versatile talent. However, tenure rates indicate a slight increase in short-term employment, with 23% of employees staying less than two years, compared to 18% last year, likely reflecting a challenging job market.

Flexible working arrangements remain stable, with 77% of businesses making no changes, up from 70% in 2024. Hiring trends indicate a cautious approach, with customer service and admin roles remaining in demand. As businesses adapt to AI-driven efficiencies, the focus in 2025 is on balancing automation with human-centric skills to maintain engagement and service quality.

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SALARY REPORT

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2025 EMPLOYMENT & SALARY REPORT

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