Business Analyst - Hire or get hired
Your complete guide to the Business Analyst Role: Duties, salary & hiring tips
Purpose of the Business Analyst
The Business Analyst supports project delivery and operational improvements by identifying business needs and converting them into system or process solutions.
Business Analyst's duties and responsibilities
• Requirements Gathering:
Document business needs and functional requirements.
• Analysis:
Analyse existing workflows and recommend changes.
• Collaboration:
Work with developers, testers, and users on solution delivery.
• Testing:
Assist in UAT planning and execution.
• Reporting:
Create reports and dashboards to support business cases.
Document business needs and functional requirements.
• Analysis:
Analyse existing workflows and recommend changes.
• Collaboration:
Work with developers, testers, and users on solution delivery.
• Testing:
Assist in UAT planning and execution.
• Reporting:
Create reports and dashboards to support business cases.
Requirements and qualifications for a Business Analyst
• 2–4 years’ experience in business analysis
• Strong analytical and problem-solving skills
• Experience with requirements documentation and stakeholder engagement
• Familiarity with Agile or Waterfall frameworks
• Background in IT, business, or project coordination
• Strong analytical and problem-solving skills
• Experience with requirements documentation and stakeholder engagement
• Familiarity with Agile or Waterfall frameworks
• Background in IT, business, or project coordination
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Contractor usage has remained relatively stable, with 81% of companies expecting no change in 2025, and nearly half keeping contractor levels under 10%. The shift towards AI, automation, and cybersecurity signals an evolving skills landscape, requiring businesses to balance permanent hires with specialised expertise to stay competitive.
AI continues to reshape workforce priorities, with 47% of businesses seeking candidates with at least a base-level understanding of AI. Key skills growing in importance include automation and IT process orchestration (63%), continuous learning in AI (45%), and cybersecurity using AI-driven threat detection (37%). Cybersecurity, upskilling, and AI and machine learning are now the top three business priorities, each cited by over 50% of companies.
Contractor usage has remained relatively stable, with 81% of companies expecting no change in 2025, and nearly half keeping contractor levels under 10%. The shift towards AI, automation, and cybersecurity signals an evolving skills landscape, requiring businesses to balance permanent hires with specialised expertise to stay competitive.
