Air/Ocean Import/Export Specialist - Hire or get hired
Your complete guide to the Air/Ocean Import/Export Specialist Role: Duties, salary & hiring tips
Purpose of the Air/Ocean Import/Export Specialist
The Air/Ocean Import/Export Specialist coordinates and facilitates the end-to-end movement of international freight, ensuring documentation and compliance are maintained.
Air/Ocean Import/Export Specialist's duties and responsibilities
• Shipment Coordination:
Manage bookings, track shipments, and ensure timely delivery.
• Documentation:
Prepare bills of lading, AWBs, and customs declarations.
• Client Liaison:
Communicate with customers and resolve shipping queries.
• Regulatory Compliance:
Ensure documentation meets customs and international regulations.
• System Updates:
Maintain accurate shipment records in freight systems.
Manage bookings, track shipments, and ensure timely delivery.
• Documentation:
Prepare bills of lading, AWBs, and customs declarations.
• Client Liaison:
Communicate with customers and resolve shipping queries.
• Regulatory Compliance:
Ensure documentation meets customs and international regulations.
• System Updates:
Maintain accurate shipment records in freight systems.
Requirements and qualifications for a Air/Ocean Import/Export Specialist
• 3–5 years’ experience in air or ocean freight forwarding
• Understanding of import/export processes and Incoterms
• Excellent attention to detail and documentation handling
• Customer service and coordination skills
• Experience using freight management systems
• Understanding of import/export processes and Incoterms
• Excellent attention to detail and documentation handling
• Customer service and coordination skills
• Experience using freight management systems
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In 2024, supply chain and logistics hiring managers faced ongoing challenges, with candidate availability remaining a key issue. More than 50% of employers reported difficulty finding candidates, with 46% also citing candidate unreliability as a barrier to hiring. Warehousing and Operations/Admin Support roles remained in high demand, but skill shortages persisted across Warehousing (37%), Demand and Procurement (33%), and Transport (25%). Employers continued to invest in flexibility, automation, and technology to mitigate these gaps, while benefits such as flexible working hours (39%), product discounts (25%), and meal allowances (10%) were offered to compensate for the lack of work flexibility.
Looking ahead to 2025, hiring demand for Warehousing roles has decreased to 42%, while Transport roles have become more prominent, rising to 33%. Skills shortages persist, particularly in Warehousing (36%), Transport (30%), and Procurement (24%). AI is increasingly influencing the sector, with predictive analytics (50%), real-time data tracking (47%), and warehouse management systems (43%) emerging as critical skills. Certifications and upskilling initiatives (25%) have become a more common retention strategy, but over half of employers still offer no additional benefits. As technology continues to reshape supply chains, professionals with technical expertise and adaptability will be crucial in driving industry success.
Looking ahead to 2025, hiring demand for Warehousing roles has decreased to 42%, while Transport roles have become more prominent, rising to 33%. Skills shortages persist, particularly in Warehousing (36%), Transport (30%), and Procurement (24%). AI is increasingly influencing the sector, with predictive analytics (50%), real-time data tracking (47%), and warehouse management systems (43%) emerging as critical skills. Certifications and upskilling initiatives (25%) have become a more common retention strategy, but over half of employers still offer no additional benefits. As technology continues to reshape supply chains, professionals with technical expertise and adaptability will be crucial in driving industry success.
