Administration Assistant - Hire or get hired
Your complete guide to the Administration Assistant Role: Duties, salary & hiring tips
Purpose of the Administration Assistant
The Administration Assistant provides clerical and administrative support to ensure efficient operation of the office. This role supports team members with daily tasks, document handling, and internal coordination.
Administration Assistant's duties and responsibilities
• Clerical Support:
Assist with data entry, filing, and document preparation.
• Scheduling:
Book meetings, appointments, and maintain shared calendars.
• Office Assistance:
Order supplies and support general office organisation.
• Communication:
Handle internal and external correspondence.
• Team Support:
Assist various departments with administrative tasks.
Assist with data entry, filing, and document preparation.
• Scheduling:
Book meetings, appointments, and maintain shared calendars.
• Office Assistance:
Order supplies and support general office organisation.
• Communication:
Handle internal and external correspondence.
• Team Support:
Assist various departments with administrative tasks.
Requirements and qualifications for a Administration Assistant
• 1–2 years’ experience in an admin or office support role
• Strong attention to detail and organisational skills
• Good verbal and written communication
• Basic Microsoft Office knowledge (Word, Excel, Outlook)
• Willingness to learn and take initiative
• Strong attention to detail and organisational skills
• Good verbal and written communication
• Basic Microsoft Office knowledge (Word, Excel, Outlook)
• Willingness to learn and take initiative
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In 2025, the recruitment landscape continues to evolve, with AI integration and digital proficiency becoming more critical than ever. Organisations are prioritising automation, process optimisation, and AI-powered customer interactions to drive efficiency. Nearly half of business support professionals highlighted AI-assisted content creation, process automation, and chatbot management as emerging priorities, reflecting the sector’s rapid digital transformation. As a result, candidates with strong adaptability to AI-driven tools are in higher demand.
While customer satisfaction remains the top priority at 70%, there is a notable rise in strategic initiatives such as automating admin processes (50%) and supporting leadership with insights (47%). The demand for transferable skills remains high at 70%, reinforcing the shift toward versatile talent. However, tenure rates indicate a slight increase in short-term employment, with 23% of employees staying less than two years, compared to 18% last year, likely reflecting a challenging job market.
Flexible working arrangements remain stable, with 77% of businesses making no changes, up from 70% in 2024. Hiring trends indicate a cautious approach, with customer service and admin roles remaining in demand. As businesses adapt to AI-driven efficiencies, the focus in 2025 is on balancing automation with human-centric skills to maintain engagement and service quality.
While customer satisfaction remains the top priority at 70%, there is a notable rise in strategic initiatives such as automating admin processes (50%) and supporting leadership with insights (47%). The demand for transferable skills remains high at 70%, reinforcing the shift toward versatile talent. However, tenure rates indicate a slight increase in short-term employment, with 23% of employees staying less than two years, compared to 18% last year, likely reflecting a challenging job market.
Flexible working arrangements remain stable, with 77% of businesses making no changes, up from 70% in 2024. Hiring trends indicate a cautious approach, with customer service and admin roles remaining in demand. As businesses adapt to AI-driven efficiencies, the focus in 2025 is on balancing automation with human-centric skills to maintain engagement and service quality.
