About the Role
Our client is a well-established provider of fire safety services, supporting commercial, infrastructure, and government clients. This business delivers and maintains fire safety systems that assist in ensuring compliance with Australian Standards. We’re seeking a driven Service Manager to lead a team of technicians delivering critical fire and essential services across key contracts. This role combines operations, people leadership, and customer management, with a strong focus on safety, service delivery, and business growth.
Key Responsibilities
- Lead and support field technicians across service and maintenance
- Deliver KPIs, service schedules, and compliance.
- Build strong client relationships and manage escalations
- Drive safety culture and ensure regulatory compliance
- Identify growth opportunities and support revenue targets
- Manage team performance, training, and workforce planning
About You
- Experience as a Service Manager / Supervisor / Operations Leader
- Background in fire, electrical, HVAC, or technical services
- Strong leadership and customer management skills
- Knowledge of safety and compliance standards
- Commercial mindset with a focus on performance
If you are interested in applying for this role please APPLY NOW, alternatively please reach out to my candidate manager Marissa Varudo on 02 8270 9735 or marissa.varudo@people2people.com.au if you'd like to find out more.
