Accounts Receivable Officer | B2C Collections | Part‑Time (4 Days)
The Opportunity: This is a relationship‑based B2C collections role, not a transactional AR processing job. Working within a well‑established education environment, this Accounts Receivable Officer position focuses on managing tuition fee collections, following up overdue accounts, and having professional, human conversations with families around payment.
The role sits in a stable finance team and works closely with senior finance leadership. It’s ideal for someone who enjoys owning their ledger, picking up the phone, and resolving issues properly — not hiding behind emails or rigid scripts. The role is part‑time, 4 days per week, with predictable hours and genuine work‑life balance.
About the Role
Reporting to the Director of Finance, you’ll take responsibility for accounts receivable and collections process, with additional exposure to compliance administration.
Your focus will be on: Managing B2C accounts receivable and fee collections Proactively following up overdue accounts by phone and written correspondence Working with customers to agree on payment plans and resolve issues Monitoring debtor ageing and identifying collection risks early Maintaining accurate debtor notes and correspondence history Producing regular AR and collections reports Acting as backup across the broader AR function when required Supporting incident, risk and compliance administration
About You
This role suits someone who is comfortable sitting at the intersection of finance and customer interaction.
You’ll likely bring: Experience as an Accounts Receivable Officer, Credit Controller or B2C Collections Officer Confidence having payment conversations over the phone A calm, respectful approach to collections — especially in sensitive situations Strong written communication for debtor correspondence High levels of discretion and professionalism Solid Excel and Microsoft Office skills Experience with large ERP systems is useful. Collections mindset and follow‑through matter more than industry background.
Why People Stay in Roles Like This
Part‑time, 4 days per week with flexible days Relationship‑based collections — not aggressive or KPI‑heavy Supportive, experienced finance leadership Stable organisation with strong values Exposure beyond pure AR into compliance and risk systems This is a role for someone who takes pride in doing collections properly — with judgement, consistency and professionalism.
Salary & Details
