About the Company
The organisation is a leader in manufacturing and supplying building materials, focusing on quality and compliance within the residential and commercial sectors.
About the role
The Customer Service Specialist will enhance customer interactions by managing enquiries and providing support. This role is crucial for ensuring seamless communication between building professionals and the organisation, contributing to operational excellence.
Key responsibilities
- Handle enquiries from building professionals
- Update the ERP system and log queries
- Serve as a point of contact for escalations
- Manage ad hoc administrative tasks
Skills & experience
- Exceptional communication skills
- Ability to build rapport with customers
- Proven customer service experience
What’s in it for you
- Opportunity to develop expertise in customer service within a dynamic industry
- Gain exposure to ERP systems and administrative processes
- Contribute to a supportive team environment focused on customer satisfaction.
For further information please contact Aleyah Gomez, Consultant, Temporary Specialist Recruitment, 02 8270 9722.
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
