The Company
Join one of Australia’s leading insurance providers as a Warm Sales / Outbound Customer Service Consultant, supporting a high volume of pre qualified, warm enquiries from members and interested professionals. Based in the Sydney CBD head office, you’ll be part of a friendly, social and customer centric team who value collaboration, development and quality conversations. This is a great opportunity to build experience with a respected brand and potentially move into a longer term role
The Role
In this busy and rewarding role, you’ll engage with medical professionals who have already expressed interest - no cold calling.
- Following up warm enquiries from the website and internal referrals
- Managing the full end to end process: applications, offers, payments and policy issuance
- Providing accurate, timely information on products and services
- Identifying upsell and cross sell opportunities through a consultative approach
- Maintaining accurate records across CRM systems
- Working a rotating roster between 8am–8pm, Monday to Friday
- Office based role, 5 days per week in Sydney CBD
About You
You’ll thrive here if you enjoy speaking with customers, building rapport and closing opportunities ethically and professionally.
You’ll bring:
- Outbound customer service or sales experience within a call centre environment
- Strong verbal and written communication skills
- A consultative, member first approach to sales
- High energy and resilience in a fast paced team environment
- Strong administration skills and confidence using Microsoft Office
If you have strong Customer Service or Sales call centre background and are passionate about the conversion of new business for this well known business, apply today! Or connect with Brooke for a confidential discussion on brooke@people2people.com.au
#LI-PROMOTED
