People2people is partnering with an established transport and logistics company to recruit an experienced 3PL Operations Administration Manager.
This role is responsible for managing the end-to-end warehouse operations administration across multiple sites, ensuring strong performance, compliance, and operational efficiency to support business outcomes.
The Role
- As the 3PL Operations Administration Manager, your responsibilities will include, but are not limited to: end-to-end operational administration across warehouse sites, including reporting, documentation, compliance, and data integrity across systems
- monitoring, managing, and reporting operational performance against KPIs and SLAs
- managing billing, revenue capture, and invoicing, while identifying process improvements to enhance efficiency and reduce operational costs
- acting as the key point of contact for internal and external stakeholders on operational matters, service levels, and performance reporting
- leading and managing a small administration team, driving performance and accountability
About You
- To be successful in this role, you will bring: proven experience in operational administration within 3PL, logistics, or warehouse operations (multi-client operations highly desirable)
- strong understanding of reporting, billing, and operational administration processes
- demonstrated ability to manage client relationships and drive continuous improvement initiatives
- effective people leadership experience with the ability to motivate and manage performance
Benefits
- Onsite parking
- Flexible working hours
- Opportunity to work with a reputable organisation that values service excellence and client satisfaction
Please click APPLY NOW with your application.
Otherwise, for any questions please contact with Mark Green on 02 8270 9766 or email markg@people2people.com.au
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider.
As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
