Telephone Operator

Location: Sydney CBD, New South Wales
Job Type: Contract
Reference: JO-1704-124067_1493173483
Salary: superannuation

We at people2people are working closely with NSW Government who are seeking an experienced Administrator to work in Bankstown for a 3 month period. Your main focus will be to provide a range of administrative services consistent with the Company's core values and ensure effective support is given to the general enquiries team.

The Role:

    • Managing high volumes of incoming calls and general enquiries

    • Escalating enquiries to the appropriate person in a timely manner

    • Retrieve information from electronic database to resolve caller issues

To secure this role you will possess:

    • Exceptional customer service skills

    • Clear verbal and written communication skills

    • Previous call centre or phone based experience

    • Microsoft Office competency

This is a busy and varied role and requires someone who can think on their feet and manage high call volumes. If you are immediately available and interested then hit the APPLY NOW button!