Technical Customer Service Officer - Inbound/ Outbound

Location: Western Sydney, New South Wales
Job Type: Temporary
Reference: JO-1707-138647_1503979103
Salary: Attractive Rates

This global leader is at the forefront of change and development, inspiring the world with their products and delivering the future of technology to your home. As they continue through this period of growth, I am looking for a number of Customer Service Representatives available in their new call centre.

Commencing ASAP in this long term assignment, your responsibilities will include but not be limited to:

  • Answering inbound call
  • Responding to customer requests in a timely manner
  • Following up with customer to ensure product is in use
  • Providing technical support to customers
  • Troubleshooting problems
  • Escalating necessary cases
  • Other ad-hoc responsibilities from time to time

As the successful candidate, you will be:

  • Experienced in an inbound/ outbound call centre environment handling high volume calls
  • A strong communicator
  • A reliable team member with a customer centric attitude
  • Able to work between the hours of 8am-8pm- flexible shift times will apply

To apply please click on the appropriate link on this page, alternatively for more information or a confidential conversation please contact Nina Padilla on +612 8270 9763