Samsung inspires the world with innovation every day as a global leading brand and we set a high value on people and technology to achieve this. Our fantastic products are from the talent, creativeness, dedication, and commitment of our people who took our Samsung brand places and it made us who we are today.
Supporting our consumers to enjoy Samsung every step of their way, an opportunity for a Retail Team Leader has become available in their Parramatta store, leading and motivating a team of Sales Consultants to provide a Premium Brand Experience through best in class customer service, sales, training, product demonstrations and after sales support.
Reporting to Samsung Retail National Manager, your responsibilities will include but not be limited to:
Leading by example delivering an exceptional customer experience in all interactions
Managing and maintaining sales results and review with the team
Building relationships with all retail partners in the shopping centre to maximise the Samsung Brand Profile
Look for opportunities to improve business performance
Improving the capability of team members through coaching, training and transfer of own knowledge and skills
As the successful candidate, you will have:
A passion for customer service and enthusiasm about improving the customer experience
Similar retail experience in industry specific sales
Experience in managing large teams of 10 or more individuals
Understanding of products from a sales and technical perspective
Understand the market and competitive landscape
If this sounds like the opportunity for you, do not delay your application.