The Company 

Based in the heart of Melbourne’s CBD, this organisation is a leading provider of vehicle solutions and fleet management services. They have won awards for Innovation and Service Excellence and are now ASX listed. 

The Role

As a first-class Customer Service Consultant, your duties will include (but not be limited to):

• Manage incoming mail and inbound calls

• Support in the processes of vehicle delivery and disposal (processing concessions, validating new vehicle data, delivering vehicle in system, processing transport invoices, etc)

• Complete finance applications, settlements and obtain finance payout figures from financiers

• Liaise with third party service providers

• Manage key operational activities

• Work with the team to complete end of month tasks to prepare for invoicing

• Support new client implementations

About You

• Minimum 2 years’ experience in an administrative role supporting clients with customized requirements

• Experience in a high paced environment where a high level of attention to detail is fundamental

• Able to complete process-orientated tasks in a methodical and timely manner

• Experience taking inbound calls for main business enquiry line

• Working to deadlines and team goals

• Experience in fleet management, automotive or finance industry (desirable)       

What’s in it for me?

• Ongoing training and support 

• Fantastic team culture

• Gain corporate experience in an ASX listed, award-winning company

• Salary of $53K + Super plus bonus and share scheme

To apply

Please apply via the appropriate link with an updated resume. We will be reviewing applications over the holiday break and will update applicants in the New Year.