Customer Service Representative

Location: North Shore, New South Wales
Job Type: Permanent
Reference: JO-1704-124376_1492576199
Salary: AU$55000.00 per annum + super

The Company

Firmly focused on the future this fantastic company enjoys an enviable reputation for the quality of its products and customer service. Priding itself on being a market leader in their field, this company can provide you with a giant leap in the right direction to build a successful career in customer service.

The Role

Having experienced rapid growth over the past year, an urgent need for a Customer Service star has arisen within their Customer Service team. Working within the close knit team, you will take responsibility for order management and will ensure that distribution to customers is seamless.

Key Responsibilities

  • Receiving, processing, checking and confirming all orders
  • Assist both internal and external customers with product enquiries
  • Handle customer complaints and issues and resolve to the satisfaction of the customer
  • Work in a collaborative manner with the team and internal and external stakeholders to achieve customer service goals
  • Take initiative and focus on developing new and improved strategies for the customer service team

If you enjoy a challenge and would like to step into a role where you can think outside the box while developing new strategies to streamline the processes - please don't hesitate to contact me today!

To apply please click on the appropriate link on this page, alternatively for more information or a confidential conversation please contact Roche Dreyer on 02 8270 9740 or