Customer Service Officer - Inbound/ Outbound

Location: Sydney Olympic Park, New South Wales
Job Type: Temporary
Reference: JO-1703-119242_1491548298
Salary: AU$25 - AU$28 per hour + super

This global leader is at the forefront of change and development, inspiring the world with their products and delivering the future of technology to your home. As they continue through this period of growth, I am looking for a number of Customer Service Representatives to join Samsung's new call centre.

Commencing ASAP in this long term assignment, your responsibilities will include but not be limited to:

    • Answering inbound call
    • Responding to customer requests in a timely manner
    • Following up with customer to ensure product is in use
    • Providing technical support to customers
    • Troubleshooting problems
    • Escalating necessary cases
    • Other ad-hoc responsibilities from time to time

As the successful candidate, you will be:

    • Experienced in an inbound/ outbound call centre environment handling high volume calls
    • A strong communicator
    • A reliable team member with a customer centric attitude
    • Able to work between the hours of 8am-8pm- flexible shift times will apply

This is a real career move and a great opportunity within a supportive team so if you are interested OR know someone that is please apply directly or give me a call now so you don't miss out on 02 8270 9703

To apply please click on the appropriate link on this page, alternatively for more information or a confidential conversation please contact Gabby Norton on +61282709703