Our client, a well-renowned business electricity provider in Melbourne's South East, is seeking an experienced customer service representative to join the team on a temporary basis, with a view to permanency.
This company is looking for candidates with a strong proven background in customer service and sales.
Duties and responsibilities;Â
- Inbound calls
- Answering customer queries/general account enquires
- Providing resolutions
- Up-selling and cross-selling of services
- Inbox management
In order to be considered for this position youÂ mustÂ possess the following;
- A proven background in a customer services environment (either phone based or face-to-face)
- Strong phone manner with an ability to build rapport;
- Strong verbal communication skills;
- Customer-centric approach;
- Proven ability to meet targets and KPI's
Please note, applicants must have full working rights and be available immediately.
If you meet all the above criteria, APPLY NOW and call Stephanie Angelucci on 03 9098 7431!
To apply please click on the appropriate link on this page, alternatively for more information or a confidential conversation please contact Stephanie AngelucciÂ onÂ 03 9098 7431