Customer Service Agent

Location: Sydney CBD, New South Wales
Job Type: Temporary
Reference: JO-1710-145124_1519087227
Salary: Great hourly rates

At People2People, we are constantly searching for customer service call centre agents to take on upcoming varied roles. These are fast-paced roles, so we are looking for people who are passionate about customer service, are organised, have great attention to detail and are self-motivated.

Duties and responsibilities:

    • Providing professional and timely customer service via phone and/or email
    • Answer high volumes of inbound calls/ make high volumes of outbound calls
    • Maintain client and/or customer relationships
    • Provide accurate and detailed information about the company's products and policies
    • Update and maintain CRM systems where necessary

Skills and experience

    • Previous experience within customer service call centre roles
    • Strong verbal and written communication skills
    • Enthusiastic approach to tasks
    • Ability to multitask and a high level of organisation
    • Proven ability to work autonomously and collaboratively
    • Admirable personal presentation skills

If you are seeking the opportunity to work with amazing companies and gain invaluable experience within your field, please APPLY NOW!

Please note: this is a general interest advert for registering with People2People