Client Services Coordinator

Location: Sydney CBD, New South Wales
Job Type: Permanent
Reference: JO-1711-149397_1516143643
Salary: Negotiable

The Firm
With multiple offices, this national law firm maintain an extremely low staff turnover, and a friendly and inclusive workplace environment. Enjoy numerous benefits working within this industry-leading law firm, and develop long-lasting professional relationships.

The Role
This role is an exciting opportunity for a confident people-person to establish, maintain and develop long-lasting relationships with clients, acting as the Client Services Coordinator for this firm. Liaising constantly with clients on behalf of the firm, in order to maintain positive client experiences and relationships, your role will be varied, but will include:

  • Taking New Client and End of Matter surveys
  • Identifying areas for improvement in the way the firm operates with relation to clients
  • Meeting and greeting clients
  • Acting as the first point of contact for clients new to the firm
  • Reporting client feedback to Partners
  • Maintaining ongoing client relations

The Candidate
In order to be considered for this role, a strong background in customer service and client relations is required, as well as a confident personality with the ability to engage multiple types of individuals and groups. In addition to this, candidates must be able to demonstrate:

  • 3 years' in a customer service/business development/client relations role
  • Strong and confident communication skills
  • Impeccable personal presentation
  • An outgoing and personable attitude
  • Strong attention to detail
  • Strong interpersonal relations skills
  • Excellent written communication skills

To Apply
This role is a unique opportunity to act in a stand-alone position within a prestigious law firm, and is not to be missed! Apply directly via the link, or alternatively, contact Anthony Demarco at people2people on 02 8270 9715.

To apply please click on the appropriate link on this page, alternatively for more information or a confidential conversation please contact Anthony Demarco on 02 8270 9715