Customer Service Administrator

Location: Sydney CBD
Job Type: Permanent
Reference: JO-2007-189491
Salary: $56000 per annum
The Company:

This award-winning, ASX listed organisation within the financial services industry is known for their commitment to delivering exceptional customer service, adaptable business offerings, and high employee engagement. There is now the need for a Customer Service Administrator to join their team in the Sydney CBD office. 



The Role:

Supporting a vehicle leasing sales team by ensuring settlements are processed and administered with a high level of accuracy and efficiency. Day to day this will include:

·       Providing high-quality customer service via phone and email 

·       Process application documentation to customers with a high level of accuracy in a timely basis

·       Achieving set lead generation and KPI targets through accuracy and processing time.

·       Creating positive relationships with all customers ensuring customer satisfaction

·       General administrative duties

·       Ensuring compliance is met across all processes and policies



Skills & Experience:

·       Previous experience within a high-volume customer service, admin, and processing environment

·       A resilient customer service attitude with a willingness to go above and beyond 

·       Strong time management skills and high attention to detail 

·       Excellent written and verbal communication skills

·       'Can do', positive and proactive approach



Benefits:

·       Salary $56,000 + super + incentives

·       An immediate start is available!

·       Casual dress code

·       Structured and ongoing training

·       Sociable work culture




Please APPLY TODAY through the appropriate link. For any questions, please call Jade Evans on (02) 8270 9707.