National Close Contact Service - Operations Lead

Location: Wellington
Job Type: Contract
Reference: JO-2005-189179
Salary: NZD0 - NZD50 per hour
Make a positive impact leading the COVID 19 Calling Team.

·      Immediate start
·      Wellington based
·      3 month contract

As the Operations Lead you'll be right at the heart of supporting the close contact tracing, to help prevent potential onward transmission of COVID-19.  

Here you'll be responsible for managing an internal team of shift leads, support staff and an educator. You will ensure call teams communicate self-quarantine requirements to close contacts in a safe, effective and timely way.

With previous experience in leadership roles, a sound understanding of managing call service operations (preferably in a health environment), excellent call systems knowledge with the ability to build and maintain relationships at all levels, you'll be able to plan ahead, respond quickly to business requirements and motivate your team to success. This will include planning, monitoring, quality assurance and oversight of day to day operational call workflow to achieve rapid close contact tracing.

If you're keen to lead a great team doing noble work, apply online to Annie O'Keefe today.

#immediatelyavailable #togetherwewin #newzealand