Case Manager

Location: Wellington
Job Type: Permanent
Reference: JO-2002-188361
Salary: NZD50000.00 - NZD60000.00 per annum
We are working with an organisation that is on the lookout for a temporary Case Manager to join the team. They pride themselves on offering support solutions to companies all across New Zealand, passionate on making a difference, helping organisations have a focus on well being and leading to positive change.

Your role is to take calls from those in organisations that could be struggling with something at work or in their personal lives and correctly assessing who would be the most appropriate professional to help with the matter.

We are looking for someone who is empathetic, resilient and has strong coordination skills. No experience is necessary, but having a background in a previous over the phone support role would be a benefit.

Your responsibilities:
  • Taking inbound phone calls, emails or via the online system
  • Establishing eligibility for assistance
  • Coordinating callers to the correct professional
  • Accurately input information into database
  • Follow up with clients and professionals
The benefits:
  • Competitive hourly rate
  • Supportive culture
  • Every day has a different challenge

Please apply here or phone Michaela directly on 09 356 9750.