Customer Service Representative

Location: Parramatta
Job Type: Contract
Reference: JO-2002-188225
Salary: Up to $40/hour+super
people2people are collaborating with a National Manufacturing entity who are currently seeking a Customer Service Representative on a 10 month assignment located in Western Sydney

THE ROLE

In this role you will be providing full customer service excellence and responsibilities include:
  • Handle and resolve high volume inbound customer enquiries in a fast-paced call centre environment
  • Deliver and manage the end to end customer service experience
  • Triage tasks, refer and escalate complex calls when appropriate
  • Guide and provide solutions over the phone 

ABOUT YOU

To be eligible for this role you must have:
  • Strong experience in a Customer Service & Call centre environment
  • High attention to detail and to work independently
  • Customer Centric focussed, adaptable and solution centred
  • Previous experience in managing high volume calls
  • Excellent Communication skills and interpersonal skills

To apply for the role, click the appropriate link on this page or call Ellen on 02 8270 9796 for a confidential discussion