This national organisation is a leading provider of vehicle solutions and salary packaging to employers and employees right around Australia. They have won awards for Innovation and Service Excellence and are now ASX listed.
As the first point of contact, you will be required to quickly identify the needs of the customer and help them over the phone or via email.
- Ensure all inbound calls are answered and responded to
- Answer customer inquiries with a high standard of quality
- Undertake administration activities
- Identify and suggest process improvements
- Previous phone based customer service exprience
- Clear communication skills and a professional phone manner
- Strong skills within administration
- Ability and willingness to adapt to different situations
- Fun team culture culture with team celebrations and events
- Gain corporate experience in an ASX listed, award winning company
- Full coaching and training provided