Customer Service Officer

Location: Newcastle
Job Type: Temporary
Reference: JO-1911-187160
Salary: Up to $65k package +super
The Company:

People2people are proudly partnering with one of the largest community housing organisations in New South Wales. Using a value driven approach, this registered NDIS provider prides themselves on their ability to deliver affordable and suitable housing to reduce homelessness. We're looking for a customer service officer who is customer focused and has a "first fix' ethos. 

The Role:
Reporting to the Customer Services Manager, your duties will be but not limited to:

-         Manage incoming calls and customer visits
-         Overall reception maintenance
-         Processing housing applications on Pathways and processing rent payments
-         Review rent enquiries and maintenance and repairs enquiries
-         Update tenant details
-         Daily banking and ordering stock levels of forms and brochures for tenants

Skills and Experience:
To be successful in this role you will:

-  Previous experience in customer service/administration in the community housing or NFP sector.
-  Demonstrated experience in Pathways system or related system 
- An adaptable working style to meet time requirements

Benefits:

-         Salary Packaging
-         Reimbursement of parking and fuel costs
-         Flexible working environment
-         Autonomous role
-         Close to public transport

Our client is looking for candidates to start immediately so do not delay your application APPLY TODAY or call Ellen Panayi on 02 8270 9796