Customer Service Officer

Location: Melbourne CBD
Job Type: Permanent
Reference: JO-1910-186688
Salary: $0 - $52000 per annum
The Company 

Our client, one of Australia's leading providers of vehicle solutions and salary packaging to employers and employees right around Australia is looking for an experienced customer service officer on a permanent basis. This company has won awards for Innovation and Service Excellence and are now ASX listed.

The Role

As the first point of contact, you will be required to quickly identify the needs of the customer and help them over the phone or via email.
  • Ensure all inbound calls are answered and responded to 
  • Answer customer inquiries with a high standard of quality
  • Undertake administration activities as required
  • Identify and suggest process improvements 
About You
  • Previous phone based customer service experience 
  • Clear communication skills and a professional phone manner
  • Strong skills within administration 
  • Ability and willingness to adapt to different situations  
  • Available to work on a rotating roster Monday to Friday - 8:00am being the earliest start time and finishing no later than 6pm
What's in it for me?
  • Ongoing training and support 
  • Gain corporate experience in an ASX listed, award winning company
  • Bonus and share scheme 
  • Fantastic team culture