Service Coordinator

Location: St Leonards
Job Type: Permanent
Reference: JO-1910-186682
Salary: $50000 - $60000 per annum
The Organisation

Our client is a recognised global provider of specialised medical products. The work they do plays a critical role in enhancing peoples lives, making a real difference. They are looking for highly motivated, dedicated, hardworking and passionate top achievers who always strive to exceed expectations. 

The Opportunity

Reporting to the Repair Centre Supervisor, you will be the first point of contact between the Technical Services team and internal/external customers. Your key areas of accountability will include;
  • Handling all incoming call inquiries for the team
  • Booking repair jobs with customers through the relevant systems
  • Organising repaired items to be dispatched and returned to customers
  • Receipting and checking off all incoming parts
  • Management of team email and responding to customers in a timely manner
  • Liaising with customers to obtain purchase orders for quoted repair jobs
  • Participating in team meetings and regular presentations to the wider business
  • Ad-hoc reporting and administrative tasks as required

The Benefits

You will get a solid foundation in the company's core business and will offer opportunities to develop a broad skill set that will help you discover and pursue your true career path. 
  • Generous remuneration package
  • Lifestyle & Financial benefits including insurance, health checks, sports & fitness
  • Educational assistance and study leave
  • Excellent onsite services and facilities

About You

We are looking for a highly motivated, organised individual with a customer service focus.You will also have;
  • Excellent written and verbal communication skills
  • Ability to work in a high technology environment with multiple systems
  • An understanding of administrative tasks and processes
  • A high level of attention to detail
  • Advanced comprehension skills
  • Ability to work under pressure and meet deadlines
  • Strong initiative with the ability to work autonomously
  • Demonstrated customer service experience
  • Experience in a similar position is preferred but not essential

In return, this is an organisation that truly invests in their staff and are constantly promoting within, so if you are looking to build a career and are happy to put in your time, please APPLY NOW or get in touch with Jamie Taylor on (02) 8270 9717.