Client Services Coordinator

Location: Adelaide
Job Type: Contract
Reference: JO-1911-187136
Salary: $53,000- $60,000 + Superannuation Contributions
The Company
This national organisation is a leading provider of financial solutions to employers and employees across Australia. They have won awards for innovation and service excellence and are now ASX listed.

The Role
As the first point of contact, you will be required to build strong and lasting relationships between the organisation and their clients; giving expert advice on financial payrolling services and solutions. You will be responsible for promoting products and services both over the phone and via email.
  • To build, manage and maintain successful customer relationships with clients
  • Encourage opportunities for revenue growth within the customer portfolio
  • Support other team members with expert advice in relation to the businesses compliance, policies and procedures
  • Maintain quality standards and requirements with your technical knowledge of financial payrolling solutions
  • Provide one on one coaching and development for members of your team
  • Achieve lead generation targets and set KPI's
About You
  • You will have solid customer service and interpersonal skills with the proven capability to influence others
  • Clear-cut verbal and written communication skills and be able to communicate complex information in a simple manner
  • Robust time management and organisational skills to be able to work within a fast paced and dynamic environment
  • Be innovative and contribute to the development of new ideas that will enable the business to increase productivity and efficiency
  • Proven knowledge of financial payrolling services and the legislative framework
  • Strong MS Office skills particularly in MS Excel
What's in it for me?
  • Gain corporate experience in an ASX listed, award winning company
  • Fantastic team culture and job satisfaction
  • New & modern facilities within the workplace
  • Competitive salary package
  • Initial six-month fixed term contract with potential of extension