Customer Service / Marketing Assistant

Location: Brisbane
Job Type: Permanent
Reference: JO-1910-186741
Salary: $45k - $55k + Super
About the client
With global scope and a strong leadership team, this established manufacturing and distribution business thrives on providing their customers with the technology and resources to build their businesses. Due to continuous growth a new opportunity has risen for highly motivated Customer Service Office with sales administration experience to join their team supporting a highly successful Account Manager.
 
About the role
This position will see the successful candidate play a key role within the team supporting the Account Manager whilst providing support to Clients during order fulfillment.
 Duties will include:
  • Managing customer enquiries and correspondence
  • Confirming order details with the customers and updating customer contact details
  • Processing orders and updating sales team with job status
  • Supporting customers through the production phase and updating them on a daily basis
  • Process purchase orders
  • Follow up on dispatched jobs
  • Assist with marketing activities including open days
  • Administrative support to the AM team
  • Project support as required
 
About you
With a minimum of 2 years' experience in a similar role the successful candidate will have:
  • Exceptional customer service skills with the ability to build rapport and drive communication.
  • Strong focus on driving action with a proactive approach
  • Proactive and resourceful with established problem-solving skills
  • Strong verbal and written communication skills
  • Open to new challenges and an active learner
  • Ability to manage different projects simultaneously and work well under pressure
  • Ability to work well independently as well as a collaborative team player
  • Conversant with MS Office
  • Possess a high attention to detail
  • Printing industry experience highly advantageous

If you are currently looking to join an established organisation who value their staff and have strong succession planning initiatives in place APPLY now!