Customer Service

Location: Sydney C B D
Job Type: Temporary
Reference: JO-1909-186025
Salary: $25/hour+super
people2people are collaborating with the NSW Government who are currently seeking a Customer Service Officer on an initial 3 month assignment located in the Inner West, Sydney

THE ROLE

In this role you will be directly reporting to the Team Leader while assisting the team unit on:
  • Action and resolve high volume client calls in a fast-paced contact centre environment
  • Provide end to end customer service to requests and queries
  •  Respond and assess the accuracy of eligibility applications and escalate if necessary
  • Input data and maintain up to date records management within time requirements

ABOUT YOU

To be eligible for this role you must have:
  • Strong Call centre experience
  • *Previous experience in administration and customer service
  • *High level of accuracy and attention to detail
To apply for the role, click the appropriate link on this page or call Ellen Panayi on 02 8270 9796 for a confidential discussion