Team Leader

Location: Adelaide
Job Type: Permanent
Reference: JO-1908-185275
Salary: Excellent employee benefits
The Company

This national organisation is a leading provider of vehicle solutions and salary packaging to employers and employees right around Australia. They have won awards for Innovation and Service Excellence and are now ASX listed.

The Role

This role is located on the city fringe of Adelaide CBD in a brand new office. You will be reporting directly to the Operations Manager and be a integrual part of the customer service operations. Leading and coaching a small team of Customer Service Officers and ensuring service delivery standards are met. This is an exciting role and a growing team and has the opportunity to grow quickly.

About you
-       Previous experience managing a team in a modern contact centre environment
-       Strong leadership skills and the ability to coach, develop and inspire your team
-       Strong verbal and written communication skills, with the ability to explain complex information
-       Capability to forecast expected workloads and manage resource requirements.
-       Strong people management skills and previous experience performance managing to productivity KPI's
What's in it for me
-       Employee benefits include, salary packaging, staff discounted rates and excellent reward and recognition programs
-       Team activities, sports, events and celebrations
-       Health and wellness and much more

If this sounds like you please contact Peta Seaman at people2people for a confidential discussion on 08 8317 4801