Customer Service Consultant

Location: Melbourne C B D
Job Type: Temporary
Reference: JO-1908-170914
Salary: $27.55 - $29 per hour
The Company 

This national organisation is a market leader in footwear distribution housing some of the hottest international brands. 


The Role

Working within the wholesale team you wil be living and breathing footwear as the first point of contact for distrbition related needs. This is a part-time role on Monday, Tuesday and Fridays. 
 
  • Ensure all inbound calls are responded to 
  • Administration activities such as email correspondence and freight tracking
  • Identify and suggest process improvements 
  • Managing multiple wholesale business accounts 
About You
 
  • Previous phone based customer service experience
  • Clear communication skills and a professional phone manner
  • Previous experience with a CRM system. Zendesk and Apparel 21 will be highly regarded. 
  • An interest in fashion and most of all footwear!
What's in it for me?
 
  • View to permanency for the right candidate
  • Be surrounded by Australia's hottest footwear fashion
  • Trendy modern office with a fun team 
  • Ongoing coaching and training provided.