Web Enquiries Coordinator

Location: Lidcombe
Job Type: Permanent
Reference: JO-1907-170716
Salary: $0 - $65000.00 per annum
The Company:

Our client is a major player in the Automotive industry, and importer of a number of prestige vehicle brands. They are based in the Parramatta area, with onsite parking provided. This is a rare opportunity to make full use of your exceptional Customer Service skills in a non-selling role. You'll be responsible for managing customer's web enquiries, and then allocating these to the appropriate stakeholder.  

The Role:

The primary focus of this role to coordinate and respond in an effective timeframe to all inbound enquires. As the first point of contact for the Company you will make contact with the customers to qualify their enquiry and then in turn, schedule the most appropriate activity for the dealer network and internal departments alike.

The Opportunity:

·          Effectively operating the customer database and ensuring all interactions/activity is recorded accurately and contacts are updated.

·          Responding to web based inquiry and qualifying web based leads.

·          Developing web based leads into scheduled appointments with either the dealer network or internally based sales staff.

·          Compiling marketing kits, packs and resources for sales activities, events and mail outs.

·          Liaising directly with our dealer network

·          Researching customer information, data entry, and general administration duties

What's in it for YOU:

·       Working within a premium automotive brand

·       Onsite parking in a great location

·       Up to $65,000 + Super

·       Great perks including social activities and an onsite Chef

·       Dynamic, focused and supportive environment