Do you have a passion for providing exceptional customer service and love to make a difference? People2People are on the hunt for a Customer Service Consultant for an opportunity within a salary packaging company. An immediate start is available for the right candidate.
As the first point of contact, you will be required to quickly identify the needs of the customer and help them over the phone or via email.
- Ensure all inbound calls are answered and responded to
- Answer customer inquiries with a high standard of quality
- Undertake administration activities as required
- Identify and suggest process improvements
- High volume inbound call experience
- Clear communication skills
- Professional phone manner
- Strong skills in administration
- Ability and willingness to adapt to different situations
- Immediate start available
- Full coaching and training provided
- Fantastic team culture
- Work in the heart of Melbourne CBD
- Competitive hourly rates