Technical Support Specialist

Location: Auckland
Job Type: Permanent
Reference: JO-1907-170345
Salary: NZD50000 - NZD60000.00 per annum
Do you like learning and sharing your knowledge with your peers? Does communicating and collaborating with different departments and working together to solve problems and improve processes excite you? Stryker is one of the world's leading medical technology companies which help to change and save people's lives through teamwork, dedication, and innovative technology. They offer a diverse array of products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine, which help improve patient and hospital outcomes. Stryker is active in over 100 countries and are consistently recognised as a great place to work.

The Position
As a Repair Centre Technician you will be part of a great team responsible for assessing and repairing medical equipment. Your excellent interpersonal and communication skills will also be very important to ensure a high level of service to external and internal customers.  Key responsibilities: 
  • Follow procedures to repair medical/surgical equipment
  • Work independently and as part of a team to resolve complicated problems
  • Troubleshoot over the phone and face-to-face
  • Communicate with the customer and internal teams to coordinate on time service delivery
  • Conduct thorough quality inspection procedures for repaired equipment

The Benefits
A fantastic opportunity to join a successful global company whose products and services enhance people's lives every day! They truly invest in their staff, always promoting personal development and cross-skilling opportunities. You also get to play with some pretty cool technology and equipment too:
  • Varied hands-on role
  • $50-55K + KiwiSaver + Bonus
  • Attractive benefits including insurances and study support
  • Career development and growth opportunities
The Profile
Finding talent who will fit the culture and align with company values such as striving for improvements, self-responsibility, and a customer focus is our first priority.  A high achiever (in multiple aspects of your life), you will be driven to succeed and thrive working in a dynamic, fast-paced environment. We aren't necessarily looking for someone with prior or formal experience, rather someone with a passion for problem solving and a knack for putting things back together. Key requirements:
  • Excellent analytical and problem-solving skills
  • Strong communication skills
  • Mechanical aptitude and understanding of technology
  • Relationship building strengths
  • Have previous experience and/or ability to operate small hand tools

If you have the confidence to work with one of the world's best employers, APPLY NOW via the link on this page - please do not email your resume. To find out more call Shell Bongares on +64 9 869 6251 or include a cover letter with your application describing what you can bring to the team.