Customer Care Assistant

Location: Sydney C B D
Job Type: Permanent
Reference: JO-1905-169553
Salary: Call Nicola Sparkes on 02 8270 9711
THE FIRM
 
This is an exceptional opportunity to work for a national law firm in Sydney CBD. Having an excellent reputation in the legal industry, this firm foster a welcoming and friendly environment. This firm have a low staff turnover as their employees never want to leave! They have a big focus on the professional development of their staff and are dedicated to providing the highest level of service to their clients.
 
THE ROLE
  • Providing superior customer service to current and future clients
  • Managing the on-boarding process of new clients
  • Working closely with key stakeholders of the firm ensuring that all documentation and client material are up to date
  • Providing administrative assistance to the wider team
  • Answering incoming and telephone calls and emails and fielding enquiries

ABOUT YOU
 
To be successful in this position you must have solid customer service/administrative experience. Candidates must be able to demonstrate a variety of experience and characteristics that will suit the firm and the role. These include:
  • Strong organisational skills
  • Excellent judgement and use of initiative
  • Attention to detail
  • Advanced Microsoft Office skills (including Word, Outlook, Excel and PowerPoint)
  • Ability to work under pressure, in fast paced environments and be able to prioritise urgency of work
  • Professional presentation
BENEFITS
  • Career development opportunities
  • Friendly and welcoming work environment
  • Ongoing training and support
  • Social events
  • Low staff turnover
  • Salary up to $55k package!
TO APPLY
 
To apply online, please click on the appropriate link on this page.  Alternatively, for a confidential discussion, please contact Colleen Deere on 02 8270 9794 or Nicola Sparkes on 02 8270 9711.