Customer Service Representative

Location: Bankstown
Job Type: Permanent
Reference: JO-1904-168687
Salary: $0 - $55000.00 per annum
The Company:

This Australian owned manufacturing company have offices across Australia, they are leaders in their field in the water industry. They distribute, service and maintain their products Australia wide and have a Service team in NSW, VIC, QLD, ACT, SA & NT with over 300 service technicians nationwide. They are looking for a customer service candidate to join their team in Bankstown.

The Role:

As a customer service consultant, you will be responsible for providing exceptional service and be the first point of contact for existing and new customers.
  • Ensure all inbound calls are answered and responded to quickly
  • You are the first point of contact for all customer enquiries with a high standard of quality
  • Undertake administration activities as required
  • Identify and suggest process improvements
About YOU:
  • Customer service experience (contact centre ideal)
  • Clear communication skills and a professional phone manner
  • Positive attitude and a desire to help customers
  • Ability and willingness to adapt to different situations 
What's in it for me?
  • Security of a Permanent Role
  • Opportunities to advance your career
  • Supportive, customer focused environment
  • Coaching and training provided
  • Fantastic team culture