Customer Service Representative

Location: Macquarie Park
Job Type: Temporary
Reference: JO-1905-169075
Salary: To $30ph + super
The Business

Based in the Ryde/ Macquarie Park business park, this business is one of the leaders in the office equipment industry. Their heritage has lead them to offer exceptional levels of service and support to their clients. Their values and culture have built their brand to be one of the best globally.
 
The Role

Reporting to the PMO Lead, your responsibilities will include;
  • Provide exceptional service to external stakeholders, visiting clients on site
  • Demonstrating the products offered by installing, onsite training and troubleshooting
  • Upselling and cross-selling products, making clients aware of the features and capabilities the business can offer
  • Being the first point of contact to your clients, visiting onsite to represent the brand
 
Experience needed
  • A background in working in a troubleshooting/ helpdesk environment
  • Exceptional communication skills, ability to build rapport with stakeholders and confident to tackle any obstacle
  • Technical customer service experience
  • Productive and proactive mindset with the capability to go above and beyond
 
Benefits
  • As this is a newly created role, you will be on a 12-month contract with a view to extend
  • Environmentally aware business
  • Free parking provided to staff
  • Beautiful open planned offices
  • Have the freedom to travel around the clients' offices around Sydney, travel expensed
  • A company who values its staff and culture
Full training will be provided for the successful candidate for you to thrive. To be considered for this role you MUST have permanent residency or be an Australian Citizen as this position requires you to work 12+ months.

Apply today and Aiden Boast at people2people will be in touch!