Do you have a passion for providing exceptional customer service and love to make a difference? People2People are on the hunt for Customer Service Superstars!
People2people are proud to partner with a wide range of clients varying from SME's to large top national and multinational organisations. We are currently on the hunt for expression of interest from Customer Service Agents looking for their next role.
As the first point of contact, you will be required to quickly identify the needs of the customer and help them over the phone or via email.
- Ensure all inbound calls are answered and responded to
- Answer customer inquiries with a high standard of quality
- Undertake administration activities as required
- Identify and suggest process improvements
- Customer service experience (phone based essential)
- Clear communication skills and a professional phone manner
- Strong skills within administration
- Ability and willingness to adapt to different situations
- View to permanency for the right candidate
- Full coaching and training provided
- Fantastic team culture