This national organisation is a leading provider of vehicle solutions and salary packaging to employers and employees right around Australia. They have won awards for Innovation and Service Excellence and are now ASX listed. This company is rapidly expanding and this is a great opportunity to be a part of a leading organisation.
As the first point of contact, you will be required to quickly identify the needs of the customer and help them over the phone or via email.
- Ensure all inbound calls are answered and responded to
- Answer customer inquiries with a high standard of quality
- Undertake administration activities as required
- Identify and suggest process improvements
- Customer service experience (call centre ideal)
- Clear communication skills and a professional phone manner
- Strong skills within administration
- Ability and willingness to adapt to different situations
- View to permanency for the right candidate
- Gain corporate experience in an ASX listed, award winning company
- Full coaching and training provided
- Fantastic team culture