Contact Centre Customer Service

Location: Brisbane
Job Type: Permanent
Reference: JO-1810-164419
Salary: $40000 - $43000 per annum
Based south of Brisbane's CBD this well-established company has experienced substantial growth over the past few years and pride themselves as being a leader in the service industry.  They now have multiple opportunities within their Contact Centre team for highly motivated individuals with demonstrated customer service experience.
 
 Your responsibilities will include but not be limited to:
  • Providing warranty support to customers in a call centre environment
  • Answering high-volume inbound calls
  • Undertaking outbound calls and responding to queries
  • Responding to customer requests in a timely manner
  • Taking every opportunity to upsell and cross sell
  • Other ad-hoc responsibilities from time to time
As the successful candidate, you will be:
  • Previous experience within an inbound/outbound contact centre environment
  • Strong communicator with a professional phone manner
  • Experience handling high volume calls
  • A reliable team member with a customer centric attitude
  • Highly motivated continuously striving to be the best
  • Available to commence immediately
The benefits:
  • Join an established organisation
  • Ongoing training and development
  • Great team environment
  • Be mentored by dynamic leaders
  • Be recognised for the value you bring the team
 If you are interested in this permanent opportunity, please APPLY today!