Customer Service Repersentative

Location: Castle Hill
Job Type: Permanent
Reference: JO-1808-163168
Salary: Up to $48,000 plus super
Based within the head office of a national retailer that is a well-known brand, this customer service role will see you liaising with customers to ensure they receive outstanding service.

The Role
  • Provide exemplary customer service over the phone and via email
  • Use the system to work through cases lodged by customers via the website
  • Troubleshoot issues the customer has with processing orders
  • Data entry into multplie system for orders and customer details such as CRM Dynamics and Magento
Skill and Experience
  • Previous experience within a customer service position particularly working with loyalty programs 
  • Commitment and passion for customer service
  • High levels of attention to detail and accuracy
  • Prioritise tasks and manage time efficiently
  • Ability to learn new systems quickly and use multple systems at one time 
If this sounds like the right role for you to develop your existing customer service skills, or if you're wanting to work close to home in Castle Hill, please apply now!