Customer Service Representative

Location: Lane Cove
Job Type: Contract
Reference: JO-1805-159685
Salary: $53,000 - $58,000 + super

The Opportunity
This multinational business enjoys great success within the stable and ever-growing medical industry. Due to business growth and a promotion within the team, they are looking for an experienced Customer Service Representatives.

The Role: 
Reporting to the Customer Service Manager they are seeking an experienced and proactive Customer Service Representative to take on this diverse and challenging role. The key duties include:

  • Inbound Calls
  • Processing and invoicing customer bookings in SAP
  • Processing stock returns and credits
  • Liaising with the field staff in regards to inventory and stock
  • Monitor and manage all urgent bookings and handle hospital usage and consignment orders through to delivery
  • Create and distribute weekly information on supply in addition to other ad-hoc duties


  • Ability to think on your feet and provide proactive support to both customers and the sales team
  • Strong administration skills an recent experience utilising SAP
  • Proven phone based customer service experience, preferably from within a medical devices/pharmaceutical organisation
  • Strong written and verbal communication skills
  • Exceptional organisational and time management skills to succeed in a fast pace, high volume environment


  • $53,000 -$58,000 + Super 
  • Monday - Friday
  • 6 month contract
  • Lower North Shore
  • Parking onsite
  • Onsite Gym
  • Subsidised health insurance

This is a great opportunity to further your career in a stable and ever growing industry.  If you are ready for your next contract Customer Service position for 2018, working with a multinational healthcare provider, do not miss out on this position and APPLY TODAY!!