- Leading national membership-based organisation
- CBD Location
- Permanent opportunity
- Up to $85k package
people2people have partnered with an industry-leading membership-based organisation that engages with the leadership community through webinars, seminars, and specialised courses, who are currently seeking an experienced Program Delivery Partner to join their team. With a nationwide network of offices, they aim to enhance their member network by providing exceptional support and coordination of events, courses, and initiatives.
about the role
As the Program Delivery Partner, you will report directly to the National Team Leader, becoming an integral part of a supportive team culture. Your main responsibility will be to efficiently coordinate and manage events and courses while offering operational and administrative support. A key aspect of this role involves engaging and liaising with a diverse range of senior executives to ensure the successful organisation of events, educational courses, and initiatives.
Key Responsibilities:
- Coordinate and manage events, webinars, seminars, and specialise courses for the leadership community.
- Collaborate closely with internal and external stakeholders to ensure seamless event logistics and delivery.
- Provide operational and administrative support to ensure the smooth execution of all programs.
- Cultivate strong relationships with members, ensuring exceptional customer service and a solutions-focused approach.
- Utilise excellent time management and organisational skills to handle multiple projects simultaneously.
- Demonstrate proficiency in computer applications, including MS Office Suite, and adapt quickly to new systems.
selection criteria:
- Prior experience in a customer-focused role is preferred, preferably within a professional stakeholder or membership organisation.
- Strong time management and organisational skills, capable of managing diverse projects effectively.
- Exceptional communication and interpersonal skills with the ability to deliver presentations confidently.
- Computer literate, well-versed in MS Office Suite, and quick to adapt to new systems.
- Customer-centric with a focus on providing innovative solutions to meet member needs.
- Possession of a Cert IV in Training & Assessment or similar qualification would be advantageous.
Benefits:
- Join a reputable national member-based organisation with a strong industry presence.
- Engage and collaborate with a diverse range of internal and external stakeholders.
- Work within a supportive team environment while taking accountability for QLD and some national events.
- Access opportunities for personal and professional growth within the role and organisation.
- Enjoy flexibility in scheduling based on event and course requirements.
- Experience a strong team culture that values collaboration and mutual support.
If you are a proactive and driven individual with a passion for delivering exceptional experiences to the leadership community, we encourage you to apply and become part of this dynamic and rewarding organisation. For further information contact Melanie Hammond (07) 3118 0125.
At people2people and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.